May 29, 2004

Attn: John Stanley CYBERSPACE TO PARADISE INC 909 McGregor Rd Deland, FL 32720

Dear Mr. Stanley:

My name is Nicholas Hillebran. I run a small website which deals with investigating shady businesses as well as businesses in which consumers have grievances against. All of my investigative reports are posted to my website, KnowNothing.Net (www.knownothing.net).

I learned of your software (NetDetective) about four years ago via the Internet. I was simply searching for investigative tool. It seems the Internet if flooded with advertisements for your product.

I looked over your website for NetDetective. I noticed the claims the website makes in regards to the product. I find the claims to be borderline (if not the complete use of) deceptive trade practices.

Practically every one of the features of NetDetective 2001 can be found using regular public information. Most of the public information is either free or only a small fee to access.

The wording used on the NetDetective 2001 website make it seem as if people can buy your program and instantly be able to get background checks, DMV records, birth and death certificates. This is far from the truth, they only find out after buying NetDetective 2001 that for background checks they must fork over more money to third-party companies.

Birth, death, marriage, and divorce records are usually private. They are private in the sense that copies of death and birth certificates require that you be an immediate family member as well as the family member you are getting the records of be deceased.

In regards to the matter of DMV records, I am familiar with the State of Louisiana. Not just anybody can get the DMV record of another person.

I have checked quite a few other states. The states I checked have the same law in effect. You can only obtain your own DMV driving history. The only way to obtain another person's driving records (i.e. third party driving record) would be to have consent from that person. This is all in accordance with the Federal Driver Privacy Protection Act (TITLE 18 PART I CHAPTER 123 Sec. 2721).

Another claim is "unlisted numbers." Your website fails to tell people there is a difference between an "unlisted" number and an "unpublished" number. Unlisted numbers can be obtained from many public resources, whereas unpublished numbers cannot.

Enclosed is a separate document (titled NetDetective Claims) in which I have listed all of the claims your company makes on the NetDetective 2001 website along with what your company fails to mention. The information your company fails to mention is what causes your company to possibly fall under deceptive trade practices. All of the information listed on the document "NetDetective Claims" can be obtained freely or with only a slight fee. There is no need of NetDetective to find these resources. There is some information listed which I find the NetDetective website does not explain better to the public. By not explaining some of the information better, it tends to mislead the public in thinking that they can be granted instant access to such information using your program. When, in fact NetDetective is nothing more than a compilation of online and mostly free resources and/or links to third-party companies, which require hefty fees to get basic public information. I am sure that the deceptive methods used on NetDetective2001.com work great when selling a product. However, that is all it does, sell the product. When you deceive others, you do not get repeat customers or a good reputation.

One claim I have noticed on your website is the following:

"Relied upon by hundreds of LAW ENFORCEMENT AGENCIES."

I am requesting a list of the law enforcement agencies, which have used your program. Why would law enforcement need NetDetective? They have full access to criminal records. It makes no sense. That statement alone is probably a false statement.

I have contacted your company twice in the past few years. The initial time was a few e-mails sent in a few month intervals to your company requesting information about the claims of the software NetDetective. I had never received a response from your company.

Recently I redesigned my website to concentrate on consumer complaint and fraud issues. I contacted your company via e-mail with questions in regards to the NetDetective 2001 software as well as Harris Digital Publishing's business practices.

According to the record on file with the BBB (Better Business Bureau), your company has an unsatisfactory record. The reason for the unsatisfactory record is a pattern of complaints. Furthermore, the record continues to state, "There is no indication in the file, the company has taken steps to eliminate the pattern of complaints."

I have found numerous complaints filed against your company at ripoffreport.com.

I would like a response to my letter. You may contact me in regards to the matter via the following methods:

E-mail: kewlkat007@knownothing.net Phone: 985-384-9760 Postal Reply: Nicholas P. Hillebran P.O. Box 1598 Morgan City, LA 70380

Please be advised that phone conversations are recorded for legal purposes. In the state of Louisiana, it is not necessary that I notify the other party of the phone recordings. Since your company is located in Florida, I always abide by the stricter of the laws. In accordance with Fla. Stat. ch. 934.03, it states:

"All parties must consent to the recording or the disclosure of the contents of any wire, oral or electronic communication in Florida. Recording or disclosing without the consent of all parties is a felony, unless the interception is a first offense committed without any illegal purpose, and not for commercial gain, or the communication is the radio portion of a cellular conversation. Such first offenses and the interception of cellular communications are misdemeanors. State v. News-Press Pub. Co., 338 So. 2d 1313 (1976), State v. Tsavaris, 394 So. 2d 418 (1981)."

If you do choose to contact me via telephone, I will ask your name, company you are representing, position in the company, state you are calling from, and whether you consent to the recording of the conversation. If you do not consent to the recording of the conversation, then I will not discuss any matters with you or any representative of your company.

I choose to utilize recording methods to legally protect myself. If after the conversation you would like a copy of the conversation, I would be more than happy to send you a copy of the recording. I would only ask that you pay for the cost of the tape, shipping, and handling.

This letter and all correspondences sent to Harris Digital Publishing are listed on my website at the following address:

http://www.knownothing.net/reports/netdetective.html

I look forward to your cooperation in this matter.

If I do not receive a response from your company, I will be filing a complaint with the State of Florida Attorney General's Office. I have stated such because all past attempts to contact your company via e-mail correspondence have failed.

One time I can see the possibility of an e-mail getting lost, but it has been more than once.

To ensure you receive this letter and your receipt of this letter is documented, I have sent this letter via certified mail, return receipt.

Best regards,

Nicholas P. Hillebran